Terms & Conditions
Effective Date: April 2025
Last Updated: April 21, 2025
By using this website or purchasing any services or products from Natasha Polis ([natashapolis.com]), you agree to the following terms and conditions. If you do not agree with any part of these terms, please do not use this website or engage in my services.
Custom Commissions
All custom gown and corset commissions require a non-refundable deposit (typically 50%) to begin. The remaining balance is due prior to shipping. Cancellations after work has begun or materials have been purchased will not be refunded due to the custom nature of the work.
You agree to provide accurate measurements and participate in fittings (virtual or in-person as needed). I am not responsible for fit issues due to incorrect measurements or failure to complete required steps (such as torso taping).
Commissions are non-returnable and non-refundable once materials are sourced or production has begun. However, I stand behind the quality of my work and will work with you to resolve any concerns.
Coaching & Digital Workshops
All coaching sessions and workshops must be paid in full at the time of booking unless otherwise arranged.
Cancellations made at least 24 hours in advance may be rescheduled for coaching
No-shows or late cancellations are not eligible for refunds or rescheduling.
Workshop recordings and downloads are for individual use only. You may not share, reproduce, or redistribute any digital materials without written permission. All sales are final. Due to the digital nature of this webinar and the immediate access to materials upon purchase, no refunds, exchanges, or cancellations will be offered for any reason. By completing your purchase, you acknowledge and agree to these terms.
Shipping
Free shipping is offered within the U.S., including Alaska and Hawaii. International clients are responsible for all customs duties, taxes, or import fees. I am not responsible for delays, lost or damaged packages once an item has been shipped. All shipments include tracking and insurance.
Intellectual Property
All content on this website, including text, images, designs, and downloadable materials, is the property of Natasha Polis and may not be copied, altered, or used for commercial purposes without written consent.
Site Use
You agree not to use this website in any way that could damage or impair its functionality or interfere with other users. Spamming, unauthorized scraping, or attempts to hack the site are strictly prohibited.
Contact
For any questions about these terms, please email:
📩 hello@natashapolis.com