Frequently Asked Questions

Commissions & Custom Gowns

Q: How far in advance should I book a gown?
A: Ideally 6–14 months before your event. I book up quickly, especially from summer through fall, so earlier is always better!

Q: Can I see a sketch before booking?
A: Yes! I offer a design sketch and aesthetic mood board for a $125 fee. If you book a commission over $3000, that amount goes toward your final total.

Q: What if I can’t come in person for fittings?
A: No problem! I offer virtual fittings and may ask you to tape a torso form and mail it to me — I’ll guide you through the whole process on FaceTime or with a video tutorial.

Q: Can you work within my budget?
A: Possibly! I’ll always be honest about what’s achievable within your range. Share your dream and your budget in your inquiry — we’ll go from there.

Coaching

Q: Do I need experience to book a sewing session?
A: Not at all! My coaching sessions are great for beginners and intermediate sewists alike. We’ll start wherever you are.

Q: What can we cover in a coaching session?
A: Everything from corset construction and fabric sourcing to content creation and pitching brands — depending on which session you book!

Q: Can I record our session?
A: For personal use only — yes! Just let me know ahead of time so I can give you the best audio setup for it.

Workshops & Webinars

Q: What if I can’t attend the live workshop?
A: No worries! Recordings are available after the event at a slightly higher price — so you can watch anytime, anywhere.

Q: Are your workshops beginner-friendly?
A: Yes! I break everything down step-by-step and include a downloadable guide to help you follow along and refer back after class. I learned on my own so I want to teach other how I went from opening up my sewing machine to making a gown in one day.

Q: Will I be able to ask questions during the workshop?
A: Absolutely. Each session includes live Q&A time — and I love helping troubleshoot in real-time!

Q: Can I get a refund if I change my mind or can't attend the webinar?
A: No, all sales are final. Once purchased, webinar access and materials are immediately available, and refunds cannot be issued for any reason.

Q: What happens if I have technical issues accessing the webinar?
A: Please double-check your internet connection and device settings. If you experience any issues, reach out to us at hello@natashapolis.com, and we'll do our best to assist you. However, technical difficulties do not qualify for a refund.

Q: Can I transfer my registration to someone else?
A: No, registrations are non-transferable. Access is granted to the original purchaser only.

Q: Will a recording be available if I can't attend live?
A: You may be able to request a recording for personal use.

Q: Can I share the webinar materials with others?
A: No. All webinar content is for personal use only. Redistribution or resale of any materials is strictly prohibited.